Salesforce Consulting with BiC-1
Bic-1 provides Salesforce consulting and staffing support, addressing the full range of Salesforce CRM and PaaS solutions from implementation planning to ongoing support. As an experienced IT Professional Services company, we understand how to translate a client’s vision into a robust solution that incorporates current Salesforce tools. This includes leveraging technologies such as Sales Cloud, Service Cloud, Open CTI APIs, the Force.com PaaS, Lightning, Knowledge, Marketing Cloud, Analytics, AppExchange Applications, Integrations, and Data Migrations.
Approach – Salesforce Consulting
To deliver optimal solutions based on the Salesforce platform, we have Salesforce-certified employees that continuously improve their knowledge of new techniques and technologies. We employ a five-step method that has been successful in several Salesforce implementations:
- Plan and prepare
- Set up and customize
- Deploy Salesforce CRM, PaaS solution
- Drive adoption
- Continuously improve
It works well with an Agile approach, which prioritizes the implementation of a baseline solution with planned improvements over time rather than a single “big bang” release. Our method covers design standardization, change management, governance, and organization-wide strategy. Rapid adoption of new system capabilities based on the dissemination of system benefits is ensured by the holistic strategy. Intellect manages Salesforce project delivery and continuing support using the same industry best practices that we do for other systems development work. We use a project and service management methodology that has been evaluated by CMMI L3, which contains checklists, templates, and recommendations to assist at every stage of the solution process.
BiC-1’s Salesforce Consulting and CRM Experience
- Requirements Analysis, Definition, and Management
- Enterprise Architecture Compliance Management
- Systems Security Engineering and Compliance
- Conceptual and Detailed Design
- Multi-platform Applications Development
- Data Migration and Development
- Developmental Test and Evaluation (DT&E)
- Systems Integration
- Operations & Maintenance
BiC-1’s Software & Systems Development Experience
Provided software development services to clients such as the General Services Administration (GSA), Bureau of Land Management (BLM), Department of Homeland Security (DHS), Defense Intelligence Agency (DIA), Agriculture (AGR), Department of Education (EDU), Department of Commerce (COMM), Department of Interior (DOI), and Department of the Airforce.
Reach Back Capabilities, additional non-redundant capabilities as inferred from BiC-1 partners’ NAICS-classified services, are included as a persistent element across all the subcategories (See below chart)
